100% Satisfaction Guarantee or your Money Back!

Free Shipping

Shipping is free for regular priced items anywhere in North America on all orders placed at KimAllanSilk.com. No restrictions, no fine print.

Clearance Items: $5.00 shipping fee per order, but if you include a regular priced item in the order, it is free.

Worldwide (outside of North America): $10.00 shipping fee for all orders

To take advantage of this offer, just:

• Place your order Online or via our Toll Free Order Line
• That's it! We hope you enjoy your free shipping!

For shipping, we use Canada Express Post. This is usually overnight service for residents within the Lower Mainland Region of British Columbia. It is two (2) days for the rest of Canada. In the US, we ship air and that takes about a week (but please do allow for custom delays).

When we process your order, we will send you an automatic order confirmation e-mail.

When your order has been shipped, we will send you a personal e-mail.

Secure Shopping

The KimAllanSilk.com website is designed so you can securely provide credit card information. All credit card transactions are authorized and processed via SSL technology. SSL is the most advanced online security system available and is the encryption standard for reputable companies involved in e-commerce. For additional security measures, once your order is placed, your credit card number (and all other ordering information) is immediately taken off of our server.  None of your information is stored online.

At the bottom of each page on our website, there is a logo to Thawte. Please do click on this logo for more information on our website security.

Payment Options

Web Payment Options

We accept VISA and MasterCard.

Offline Payment Options

We accept VISA, MasterCard, or personal check*.

* If ordering by personal check, please note that your order will not be shipped until your check clears the bank.

To order offline, please call Toll Free: 1-800-709-5366

Return Policy

We are happy to replace any item that does not fit or arrives defective. Just return the item with original packaging and tags still attached. For our loyal customers, we pay the shipping to replace any items.

100% Satisfaction Guarantee or your Money Back!

You also have a 30-day money back guarantee. When you purchase KAS merchandise directly from KimAllanSilk.com, you may return it at your expense within 30 days from shipment. We will refund the purchase price of your products (including taxes).

Any Questions?

Please feel free to contact us.